Drag to select a different package.
Standard
Starting at $500.00
Business-hours infrastructure and operations support for production sites where overnight response isn't required.
- Alert response and incident triage during coverage window (Mon–Fri, business hours ET)
- Defined SLA with committed critical response time
- Uptime, performance, SSL, DNS, and server health monitoring
- Monthly task credit allocation for DNS changes, config work, migrations, and more
- Root cause analysis on incidents — not just a restart
- Off-hours incidents queued for next business day
Extended
Starting at $1,100.00
Extended-hours coverage seven days a week for systems that run beyond standard business hours.
- Everything in Standard, plus:
- Alert response from early morning through evening, every day of the week
- Faster critical response SLA than Standard
- Weekend and evening incident handling
- Proactive reliability and performance reviews
- Larger task credit allocation for ongoing infrastructure work
Critical
Starting at $2,200.00
Around-the-clock coverage for infrastructure where downtime at any hour is not acceptable.
- Everything in Extended, plus:
- 24/7 alert response including overnight and holidays
- Fastest available critical response SLA
- Largest task credit allocation
- Highest-priority handling across all incident severities
- For systems where every hour of downtime has a measurable cost
